Shipping policy
Shipping Information
When will my order be shipped?
Relier aims to dispatch all orders as quickly as possible. Orders are processed during normal business days, excluding weekends and public holidays.
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.
Please note that all delivery timeframes below are estimates and may vary depending on your location and courier service.
Estimated Delivery Times
Ireland & Northern Ireland – Up to 3 working days
United Kingdom – Up to 3 working days
Europe – Up to 5 working days
United States – Up to 7 working days
Rest of World – Up to 10 working days
All orders are shipped using a tracked delivery service for added security and peace of mind.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
From time to time, Relier may offer free shipping promotions. Where applicable, these will be clearly displayed at checkout.
Delivery Delays
While we always aim to dispatch orders promptly, delivery times may occasionally be extended during peak periods, public holidays or due to circumstances outside of our control, including courier delays or customs processing.
Relier cannot be held responsible for delays caused by third-party delivery providers once an order has been dispatched.
Customs Duties & Taxes
For international orders, customs duties, import taxes and other local charges may apply depending on your country's regulations.
Where applicable, these charges will either be calculated during checkout or collected by your local customs authority before delivery.
Any customs duties, taxes or import fees not collected at checkout are the responsibility of the customer. We recommend checking with your local customs office if you are unsure whether additional charges may apply.
Tracking Your Order
Once your order has been dispatched, you'll receive an email containing your tracking number and tracking link.
Please allow a few hours for tracking information to become available after dispatch. If tracking hasn't updated by the following business day, please check again before contacting us.
I Haven't Received My Order
If your order has not arrived within the estimated delivery timeframe, please contact our team with your order number and we'll be happy to investigate with the courier.
Email: relierclothing@relierclothing.com
Telephone: +353 87 322 5645
International Shipping
Relier proudly ships worldwide.
If your country is unavailable during checkout, please get in touch and we'll do our best to assist.
Email: relierclothing@relierclothing.com
Looking to return an item?
Please visit our Returns Policy for full details on returns, exchanges and refunds.